After a lot of searching, and knowing that NONE of the frames in the market is really “clean”, here’s what happened here:
We got it, liked the display quality (bright, very good resolution, nice frame) when we plugged in a flash memory card directly from a camera.
However, when we tried to load (using its own USB interface and built in software) more photos and music, we ran into problems with “not enough space” messages, corrupted files that were uploaded, etc.
But there’s a solution, albeit not from the non-responding company support line and the empty (!) knowledge base on their web site.
It turns out you need to erase and reformat your flash drive as a FAT32 directory format (not FAT16, not old FAT). You can do that if you have one of those cheap general purpose multi-style flash card USB gadgets. I have 2 or 3 of those, I know I got some of them as a free gift so they must be cheap. On a Windows system, right-click the flash drive and select Format, with a FAT32 directory. On a MAC OS X use the disk utility to erase the drive, and it will format with the desired FAT32.
Then, what we did is collect all the files we wanted in a folder, and when we had all of them we copied and pasted all the files at once to the drive. Worked beautifully on Compact flash and SD drives that we tried.
I have a feeling that to add anything more, we’ll have to re-erase and copy-paste, so we are keeping the content directory on the computer for now…. It was a nice challenge, but the frame works well now. Read more...
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